Cut Patient Care Supply Disruptions
Presented by Patrick Brennan, CEO and Founder, Supply Risk Solutions and Kevin Lewis, Director, Vizient Supply Assurance
Patients depend on health care supplies for the lifesaving care they need. Yet natural disasters, pandemic, regulatory actions, bankruptcy, recalls, site fires, etc. wreak havoc on healthcare supply chains, placing patients’ lives at risk. This session will present proven strategies for establishing supply chain risk transparency, threat monitoring, and preventing disruptions.
No Surprises Act (11/15/22)
Presented by Barbara Johnson, Senior Revenue Cycle Consultant, ParaRev
On Dec. 27, 2020, the No Surprises Act (NSA) was signed into law as part of the Consolidated Appropriations Act of 2021. The NSA protects patients from surprise medical bills that come from unknowingly receiving care from out-of-network care providers. It also takes Price Transparency to a new level by requiring providers to present a good faith estimate to uninsured or self-pay patients. The NSA has been in effect for several months, yet many providers still have unanswered questions about what its interim final rules mean and the steps they must take to comply with them.
No Surprises Act – Follow-up Session
This webinar serves as a follow-up to the No Surprises Act (NSA) webinar held on November 15th. There will be a brief review of the No Surprises Act including steps to take to comply and what provisions are being enforced. The remainder of the webinar will be focused on addressing questions.
Innovation to Deliver Health Care Affordability and Access
Presented by Ed Young, Vice President of Solutions at PayZen, Jenn Troxell, Director of Patient Financial Services at Evangelical Community Hospital
This session discusses how PayZen’s innovative and proprietary platform is helping health care organizations solve health care affordability and health care access challenges. PayZen’s platform empowers patients to seek the care they need when they need it, and providers are able to be paid more of what they have earned while also enhancing the patient experience and driving patient loyalty.
Emphasizing the Hospitality in the Hospital Dining Experience
Presented by Julie Halfpop, RDN, LD, Director of Nutrition Services, Martin Bros. Distributing
Everywhere we look customer expectations are changing. Explore current leading principles of customer service and discover trending ideas and concepts related to hospitality.
The 21st Century Cures Act: Access to Medical Records
Presented by Dean McConnell, Deputy General Counsel, COPIC
The Information Blocking Rule creates a paradigm shift on how medical professionals are required to respond to requests for copies of medical and billing records from patients, health care providers, and others who should have access. This seminar will review the requirements of the new rule, discuss potential trouble areas, and highlight ways to maintain compliance.
Innovative Solutions for Improved Provider Recruitment, Reward and Retention
Presented by LifeSolutionz
Provider turnover and its related costs and challenges can take a toll on the success, gratification and bottom line of practices and departments. COVID-19 has only amplified the many challenges of provider recruiting, retention and engagement. This 30-minute webinar discusses how an alternative compensation structure can increase recruiting efficiency, lower costs and significantly enhance provider engagement. Daren Relph, CEO, Wayne County Hospital, shares his thoughts and experiences using the LifeSolutionz alternative compensation arrangement for providers, executives and other key employees.
Leadership Lessons in Risk Management and Medical Liability Webinar
How can hospitals and medical facilities enhance their risk-management planning to prevent claims, reinforce patient safety and improve outcomes? During this Q&A discussion, Gerald Zarlengo, COPIC’s CEO, shares his experience as a partner at an OB-GYN practice in a large system to offer insight about identifying high-risk areas, implementing processes for improvement, and reducing adverse outcomes and claims. The discussion focuses on what has changed in the medical liability environment and where things are headed. The partnership between AssuredPartners and COPIC and the programs and resources they offer also is highlighted.
Managing Difficult Patient Interactions
Physicians face many situations that involve challenging patients. This webinar focuses on managing difficult patient interactions – from angry demands for pain medicine to sadness from a negative diagnosis. Because the physician-patient relationship is integral to medicine, navigating these situations effectively is an important skill. This webinar uses interactive case-based vignettes to teach you how to improve techniques with patients and build a skill set to use in difficult encounters.