No Surprises Act: Are You Ready for 2023?

Presented by Barbara Johnson, Senior Revenue Cycle Consultant, ParaRev

On Dec. 27, 2020, the No Surprises Act (NSA) was signed into law as part of the Consolidated Appropriations Act of 2021. Simply put, the NSA protects patients from surprise medical bills that come from unknowingly receiving care from out-of-network care providers. It also takes Price Transparency to a new level by requiring providers to present a good faith estimate to uninsured or self-pay patients. The NSA has been in effect for several months, but most providers still have unanswered questions about what its interim final rules mean—and the steps they must take to comply with them.


Emphasizing the Hospitality in the Hospital Dining Experience

Presented by Julie Halfpop, RDN, LD, Director of Nutrition Services, Martin Bros. Distributing

Everywhere we look customer expectations are changing.  Explore current leading principles of customer service and discover trending ideas and concepts related to hospitality.

Innovative Solutions for Improved Provider Recruitment, Reward and Retention

Presented by LifeSolutionz

Provider turnover and its related costs and challenges can take a toll on the success, gratification and bottom line of practices and departments. COVID-19 has only amplified the many challenges of provider recruiting, retention and engagement. This 30-minute webinar discusses how an alternative compensation structure can increase recruiting efficiency, lower costs and significantly enhance provider engagement. Daren Relph, CEO, Wayne County Hospital, shares his thoughts and experiences using the LifeSolutionz alternative compensation arrangement for providers, executives and other key employees.


Leadership Lessons in Risk Management and Medical Liability Webinar

Presented by AssuredPartners and COPIC

How can hospitals and medical facilities enhance their risk-management planning to prevent claims, reinforce patient safety and improve outcomes? During this Q&A discussion, Gerald Zarlengo, COPIC’s CEO, shares his experience as a partner at an OB-GYN practice in a large system to offer insight about identifying high-risk areas, implementing processes for improvement, and reducing adverse outcomes and claims. The discussion focuses on what has changed in the medical liability environment and where things are headed. The partnership between AssuredPartners and COPIC and the programs and resources they offer also is highlighted.



 Managing Difficult Patient Interactions

Presented by AssuredPartners and COPIC

Physicians face many situations that involve challenging patients. This webinar focuses on managing difficult patient interactions – from angry demands for pain medicine to sadness from a negative diagnosis. Because the physician-patient relationship is integral to medicine, navigating these situations effectively is an important skill. This webinar uses interactive case-based vignettes to teach you how to improve techniques with patients and build a skill set to use in difficult encounters.



IHERF Swinging for Scholars Golf Outing

IHA’s Swinging for Scholars, a scholarship fundraising event for the Iowa Hospital Education and Research Foundation (IHERF)  Each year, approximately 170 CEOs, trustees and senior staff from hospitals and health systems statewide attend this popular event. Swinging for Scholars serves as a key component in fundraising for the IHA-affiliated IHERF Health Care Careers Scholarship Fund. Each scholarship award requires a year of work commitment for each year of the scholarship award. The awards are made in each of the five